Privacy Policy

 

Introduction

At Osobike, we are committed to protecting your privacy and ensuring that your personal information is handled in a secure and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, osobike.com.

Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, shipping and billing addresses, payment information, and any other details you provide when placing an order or contacting us.
  • Account Information: Username, password, and account preferences.
  • Browsing Information: IP address, browser type, pages visited, and other details related to your visit to our site.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience and collect data about how you interact with our site.

How We Use Your Information

We use the information we collect for the following purposes:

  • Order Processing: To process and fulfill your orders, including handling payments, shipping, and providing order updates.
  • Customer Service: To respond to your inquiries, provide support, and improve our services.
  • Marketing: To send promotional emails, newsletters, and special offers. You can opt-out of marketing communications at any time.
  • Website Improvement: To analyze usage patterns and enhance the functionality and performance of our website.
  • Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, and delivering orders. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to legal processes, such as a subpoena or court order.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of the transaction.

Data Security

We implement various security measures to protect your personal information from unauthorized access, use, or disclosure. This includes using secure servers, encryption, and other industry-standard practices. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have the following rights regarding your personal information:

  • Access and Correction: You can request access to or correction of your personal information by contacting us at support@osobike.com.
  • Opt-Out: You can opt-out of receiving marketing communications by following the unsubscribe instructions included in each email or contacting us directly.
  • Cookies: You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect the functionality of our website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children’s Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website after any changes indicates your acceptance of the updated policy.

 

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

  • Email: contact@osobike.com
  • Phone: +1 (561) 570-5561
  • Address: 804 Clifton CV, Jacksonville, AR 72076-5840